The security of your data is important to us! We inform you that we comply with EU Data Protection Regulation 2016/679 and confirm that your data is safe with us!
You need to know that when it comes to your data, you have more rights that we respect. Below we will let you know how we apply the European Regulation, in relation to the rights the law gives you.
We collect this data when filling out the offer form or contract on our site in order to respond to your request. These data will primarily be used to communicate and provide useful information you have requested. You always have the option to choose to delete your data from our database. However, if you are already our customer, personal data must be kept for a minimum amount of time, according to the law.
What personal data do we collect about you? – the right to information
With the help of the fivetn.com site, we process strictly those data that are necessary for the response to the offer request to the applicants and inform them about the services rendered, the execution deadlines and the perceived costs.
Fivetn collects through the site the following types of data:
Name and surname, email, website and phone.
- Data collected and stored in the contract / offer / chat form: name, first name, email.
Purpose and legal basis of data processing:
Requested data are required to be able to respond to requests for queries by email or telephone. The way in which the answer will be answered will be determined by the Fivetn representative.
How do we use this data?
The data is used strictly for the response to the applicants’ requests, for the provision of information on the services provided, the execution deadlines and the perceived costs. We do not send ads for marketing purposes. Communication with you is only for administrative purposes and will be determined by your Fivetn representative.
Who do we share the data with?
The data are processed only by FIVETN SRL, based on Bistritei nr 3 street. Personal data are not distributed to other private entities for use.
Securing and encrypting data
We use commonly accepted standards in the field of data retention security, where applicable, and encryption. We’ll let you know as soon as we find data accessed by unauthorized people, if any!
What are cookies?
Cookies are small files consisting of letters and numbers that will be stored on the user’s terminal (eg computer, mobile phone or other equipment of a user accessing the Internet). The cookie is installed by requesting a web browser to a browser (eg Internet Explorer, Firefox, Opera, Safari, Chrome etc.)
You can decide to delete cookies or stop writing them using your browser settings. Disabling cookies may prevent you from using certain parts of our sites or apps.
Who uses and has access to this information?
* Fivetn members from the departments: administration, sales, marketing, and IT development.
How long will the data be stored?
Personal data is stored as long as we consider it useful or as long as the law requires, unless we receive express instructions to do otherwise from you.
Your rights are:
RIGHT TO ACCESS TO PERSONAL DATA
RIGHT TO RECTIFY PROCESSED DATA
RIGHT TO THE PROCESSING OF DATA
THE RIGHT TO ERASE DATA
THE RIGHT TO RESTRICTION OF PROCESSING
RIGHT TO DATA PORTABILITY
THE ROYAL RIGHT IS EXCLUSIVELY AUTOMATIC PROCESSING / PROFILE CREATION
RIGHT TO SUBSIDE A COMPLAINT TO A SUPERVISORY AUTHORITY
How do you access your data?
For any questions or requests regarding personal data that you have submitted to us, including the exercise of your rights, mentioned in the previous section, you may contact us at any time at:
Address: Bistriţei Street, no. 3, Cluj-Napoca, Romania
How do I delete my personal data?
Personal data can be deleted by sending an email to firstname.lastname@example.org, we will register your request and the data will be permanently deleted within 15 days of receipt of the request, unless a legal basis requires us to do otherwise.
Who do I contact if I do not want my personal data to be processed? – the right to opposition
If your personal data is stored in our database or processed, you may also write to email@example.com and we will take legal action within 15 days of receipt of the request.
Person responsible for data processing
The person assigned to our company with the processing of personal data is Mr. Catalin Leonard Popa. For any suggestions or concerns, please write to firstname.lastname@example.org.
You also have the right to contact the National Supervisory Authority for Personal Data Processing or the competent courts.
The Fivetn SRL team